Resources for operators

You can download a variety of help sheets and publicity material here. We are developing a number of new resources (e.g. around marketing to and welcoming D/deaf and hard of hearing audiences) and will add these to the site as soon as they are available.

Operating instructions and help sheets

Operator instructions:  DE operator instructions CAPTIONS Jan 19

System commands help sheet:  DE commands help file

Troubleshooting help sheet:  DE Troubleshooting FAQs

Firewall troubleshooting help sheet: DE Troubleshooting Firewall


‘How to connect / get the App’:  flyer x 2 – how to get the app and connect

Notices for use Front of House

‘Captions in Use’ notice for FOH:  Notice – Captions in use

‘Captions in use – Want to use them?’ notice for FOH:  Notice – Captions – Want to use

‘Ask me about connecting’ notice for FOH:  Notice – Ask me to connect

‘How to connect & how to get the App’ notice for FOH: Notice – how to connect incl getting app