Resources for operators

You can download a variety of help sheets and publicity material here. We are developing a number of new resources (e.g. around marketing to and welcoming D/deaf and hard of hearing audiences) and will add these to the site as soon as they are available.

Booking request form

Booking form to fill in and send to DE booking request form

Operating instructions and help sheets

Operator instructions: DE operator instructions CAPTIONS + FUNCTIONS

System commands help sheet:  DE Commands help file

Troubleshooting help sheet: DE Troubleshooting FAQs

Firewall troubleshooting help sheet: DE Troubleshooting Firewall

Captioning Tips: DE Captioning Tips


‘How to connect / get the App’:  flyer x 2 – how to get the app and connect

Notices for use Front of House

‘Captions in Use’ notice for FOH:  Notice – Captions in use

‘Captions in use – Want to use them?’ notice for FOH:  Notice – Captions – Want to use

‘Ask me about connecting’ notice for FOH:  Notice – Ask me to connect

‘How to connect & how to get the App’ notice for FOH: Notice – how to connect incl getting app